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Privacy Policy

Last updated: 28 May 2026

 

1. Who we are
This website is run by Neha’s Computer Science Tutoring. We provide GCSE and A‑Level computer science tutoring.
If you have questions, contact:

 

2. Where we operate
We are based in the United Kingdom. We mainly work with students in the UK, but may also work with students in other countries, including in Asia.

 

3. What data we collect
We may collect:

  • Name of parent and/or student

  • Email address

  • Phone number

  • Exam level and exam board (e.g. GCSE, A‑Level, OCR, AQA, etc.)

  • Information you share about goals, grades, or challenges

  • Technical data such as IP address, browser type, and pages visited (through cookies and Google Analytics)

 

4. How we collect your data
We collect data when you:

  • Fill in a contact or booking form

  • Email, message, or call us

  • Book or attend a tutoring session

  • Use this website (through cookies and similar technologies)

 

5. How we use your data
We use your data to:

  • Reply to enquiries and messages

  • Arrange and manage tutoring sessions

  • Keep basic records for our business and tax purposes

  • Improve our website and understand which pages are most useful (using Google Analytics)

We do not sell your data.

 

6. Google Analytics and cookies
We use Google Analytics to understand how visitors use this site. Google Analytics may collect:

  • IP address (which may show your country or region)

  • Device and browser type

  • Pages visited and time spent on each page

Google acts as our service provider. You can learn more about how Google uses data here: https://policies.google.com/technologies/partner-sites

You can control cookies in your browser settings. If you disable cookies, some parts of the site may not work as well.

 

7. Legal basis for processing (UK & EU/EEA)
We process your personal data based on:

  • Contract: to take steps at your request before entering into a tutoring agreement and to provide tutoring once agreed.

  • Consent: where you choose to give us information (for example, by submitting a form).

  • Legitimate interests: to run and improve our business (for example, basic analytics and record‑keeping), where these interests are not overridden by your rights.

 

8. International transfers
Because we use services like Google Analytics, your data may be stored or processed outside the UK, including in the EU or the United States.
We rely on safeguards such as standard contractual clauses or similar protections used by our service providers.

 

9. How long we keep your data
We keep your data only as long as needed to:

  • Provide tutoring and manage our relationship with you

  • Meet legal, tax, or accounting requirements

After this, we securely delete or anonymise your data.

 

10. Sharing your data
We may share your data with:

  • Service providers who help us run this website and our business (for example, email, hosting, analytics, or video call tools)

These providers must keep your data secure and only use it to provide their services to us.

 

11. Your rights (UK & some other regions)
Depending on where you live, you may have the right to:

  • Ask for a copy of your personal data

  • Ask us to correct inaccurate data

  • Ask us to delete your data in some cases

  • Object to or restrict how we use your data in some cases

To use these rights, contact us using the details above. We may need to confirm your identity before we act on your request.

 

12. Children’s data
We work with school‑age students. We expect parents or guardians to contact us and manage bookings for students under 18. If you believe a child has given us personal data without a parent or guardian’s knowledge, please contact us and we will review and, if needed, delete it.

 

13. Changes to this policy
We may update this policy from time to time. We will post the new version on this page with a new “Last updated” date.

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